Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Wi-Fi
Parking
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Baby pushchair
Children's menu
Children's play area
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Indoor swimming pool
Sun loungers
Shallow end
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Rue De La Vierge Noire 32,
Brussels,
Belgium,
1000,
Brussels Region
Map view
street view
Rue De La Vierge Noire 32,
Brussels,
Belgium,
1000,
Brussels Region
City landmarks
Monument
Manneken Pis
820 m
Palace
Royal Palace of Brussels
1.7
km
Church
Saint Michael and Gudula Cathedral
850 m
Public Building
Museum of the City of Brussels
630 m
Museum
Royal Museums of Fine Arts of Belgium
1.4
km
Monument
Congress Column
1.2
km
Museum
Belgian Comic Strip Center
890 m
Museum
Magritte Museum
1.3
km
Museum
Musical Instruments Museum
1.3
km
Church
Church of Our Blessed Lady of the Sablon
1.5
km
Museum
Brewery Museum
650 m
Museum
Costume and Lace Museum
680 m
BrusselsBelgium
Mont des Arts
960 m
Public Building
Parlamentarium
2.2
km
Pl des Palais
Brussels Park
1.2
km
Art object
Palace of Charles of Lorraine
1.6
km
Palace
Palace of Coudenberg
1.3
km
Rue de la Tete d'Or 9/11
Museum of Cocoa and Chocolate
600 m
Church
Church of Our Lady of the Chapel
1.4
km
Public Building
Law Courts of Brussels
1.8
km
Art object
Everard 't Serclaes memorial
640 m
Nearby
Square
Grand Place
480 m
Mall
Royal Gallery of Saint Hubert
590 m
Art object
Jeanneke-Pis
480 m
BrusselsBelgium
Rue des Bouchers
400 m
Museum
Royal Theatre Toone
530 m
Church
Saint Catherine Church
100 m
Historic Site
Halls of Saint-Gery
430 m
Church
Church of Notre-Dame Du Finistere
460 m
Church of St. Catherine
Black Tower
20 m
Restaurants
Chez Leon
480 m
Rue des Bouchers 18
Fin De Siecle
330 m
Avenue de l'Armee 3 Etterbeek
Noordzee
240 m
45 Rue Sainte-Catherine
Foodsquare Bar Brasserie
20 m
Rue de la Vierge Noire 32
Resto 26
40 m
Place Sainte-Catherine 26
Pampas Rodizio
130 m
Place Sainte-Catherine 15
Beijingya
100 m
Rue Melsens 8
Rugbyman N° Two
210 m
Quai aux Briques 12
Thai Rainbow
150 m
Place Sainte-Catherine 15
Reviews and Ratings
Feedback from previous guests about their experience.
58%
enjoyed the hotel and would happily stay again
5.8/10
Guest rating
Rooms
6.8
Location
8.4
Service
6.5
Dining
6.4
Guest reviews
5.8/10
based on 5 reviews
4/5
based on 3665 reviews
8.5
8.5/10 based on 5055 reviews
#54 of 213 hotels in Brussels based on Tripadvisor
Percy
United Kingdom,
March
2025
7.0/10
My stay at Novotel Brussels City Centre was quite decent. The central location made it easy to explore the city, though the hotel itself felt more like a basic motel rather than a true city hotel. The cleanliness of the rooms and comfort of the beds enhanced my experience, but a few details, like the missing amenities and the breakfast options, could use improvement.
Rooms
7.0
The rooms were spacious, clean, and bright, which was a relief. However, I did notice that some furnishings seemed a bit basic and worn out, which detracted from the overall experience.
Service
6.0
Service at the hotel was hit or miss. While some staff were knowledgeable and friendly, I had a few interactions that felt rushed and lacking in warmth, particularly when asking for basic assistance.
Location
8.0
The location was excellent, with quick access to the city center and attractions like the Grand Place. It was quite convenient, especially for exploring the Christmas markets nearby.
Dining
6.0
Breakfast had a fair variety, but I found that many items were cold and lacked quality. I had hoped for more local Belgian options rather than fast food or burger joints nearby.
Facilities
6.0
While the facilities like the pool and fitness center were well-maintained, I didn't find many additional features to enhance my stay. The bar was a nice spot to unwind, though the menu was limited.
Mia
United Kingdom,
March
2025
5.0/10
My stay at Novotel Brussels City Centre was mixed. The central location made exploring the city easy, and the spacious room provided a comfortable base. However, the ongoing construction nearby created a dusty and noisy environment, which was less than ideal. Additionally, the service had its frustrations, particularly during check-out, which affected my overall experience. 😅
Rooms
8.0
I found my room to be spacious and more comfortable than many other European hotels. The separate toilet from the sink and shower offered a nice touch of convenience.
Service
5.0
Although the staff was generally friendly, my experience checking out was frustrating. I called ahead to prepare my bill, but it wasn't ready, leading to a last-minute scramble.
Location
9.0
The hotel is in a fantastic location near St Catherine's Square, with easy access to metro stations and numerous dining options. This made it perfect for exploring Brussels.
Dining
6.0
While the breakfast buffet had a good variety, I found the dinner options to be overpriced and not very appetizing. My wife and I were disappointed with the quality of our meals.
Facilities
7.0
The hotel offers modern amenities, and I appreciated features like the pool and gym. However, the pool was not deep enough for a relaxing swim, which was a bit of a letdown.
Sawyer
United Kingdom,
February
2025
5.2/10
I had a great stay at Novotel Brussels City Centre. The location was perfect, just a short walk from the Grand Place. I enjoyed my room, which was clean and spacious, and I appreciated the quality breakfast, although at times it felt a bit pricey. However, the staff was welcoming and made me feel at home, which really enhanced my experience.
Rooms
7.0
My room was spacious and clean, yet a bit smaller compared to what I've experienced in other hotels. The facilities like the air conditioning worked well, but I did notice a draft from the window at times. Overall, it was comfortable enough for my needs.
Service
8.0
The service was efficient and friendly. Upon check-in, everything was prepared and the staff was quick to assist me with any requests, from the breakfast staff accommodating my soft-boiled egg request to the front desk storing my luggage after checkout. Their hospitality truly stood out.
Location
9.0
The location couldn't be better! It was just a few minutes from the main attractions without being in the hustle of the tourist center. It made exploring the city so easy, as I could walk to most places.
Dining
7.0
Breakfast was very good with a diverse selection, though I felt it was on the expensive side. The dining area was well-organized, ensuring a pleasant start to my mornings.
Facilities
8.0
The hotel had modern amenities, and I appreciated features like the fridge in my room, which was great for keeping drinks cold. Although the fitness center was small, it was well maintained, allowing me to keep up with my routine.
Chris
United Kingdom,
December
2024
5.0/10
My stay at Novotel Brussels City Centre was generally good, especially due to the perfect location and spacious rooms. However, I had a concerning experience with the reception staff regarding a theft incident which really impacted my overall impression. The breakfast offered a variety of tasty options, but it felt a bit pricey given the limited choice of pastries in the 'city breakfast' deal.
Rooms
6.0
I found my room spacious and well-equipped with a fridge, tea/coffee facilities, and a comfortable bed. although the pillows were a bit lumpy for my liking. The bathroom layout was okay, but I missed having a shaver socket available.
Service
Location
8.0
The hotel is perfectly situated for exploring Brussels. it's just a short walk to the Grand Place and surrounded by great dining options. This made it incredibly convenient for my city break.
Dining
6.0
Breakfast was quite good with a nice selection of items. but I was surprised by the high price for the options available. I opted for the city breakfast, which was nice but could have offered more choices.
Facilities
8.0
One of the highlights was the lovely swimming pool. it provided a good way to unwind after sightseeing. I appreciated the modern amenities, though the hotel could enhance its facilities further.
Sam
United Kingdom,
November
2024
7.4/10
I had a pleasant stay at the Novotel Brussels City Centre, thanks to its fantastic location near many attractions and great dining options. However, the hotel felt outdated, and my specific room request was not honored. The cleanliness and spaciousness of the room were positives, but the overall decor leaves much to be desired.
Rooms
6.0
The room was spacious and clean, equipped with quality toiletries. I could hear some noise from the construction outside, yet the soundproofing seemed adequate overall.
Service
7.0
Staff was mostly friendly and accommodating, though I experienced some inconsistency. My early check-in was appreciated, but there were moments of indifference when I asked for assistance.
Location
8.0
The hotel is perfectly located in the city centre, making it easy to explore on foot. Still, the surroundings included a construction site which detracted from the ambiance.
Dining
7.0
The breakfast offered a good variety, but I noted that it ended too early on weekdays. It was nice, but I think it could provide more value for the price.
Facilities
6.0
While the hotel had decent amenities, the overall approach felt a bit dated. The fitness center was well-kept but small, and I wished there were more diverse facilities.
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